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Privacy Questions and Answers
- What kind of information do you keep on users?
- What personal information do you collect?
- Why do you collect it?
- Where do you keep it?
- How is it secured?
- Who has access to or uses it?
- To whom is it disclosed?
- When is it disposed of?
- How can I get more information?
What kind of information do you keep on users?
Sesame Networks keeps track of cell phone numbers and passwords in a secure
location. We have the ability to match traffic patterns against those
cell phone numbers, in the event that there is abuse of the system.
What personal information do you collect?
Our service is designed to minimize the information we collect, inherently
protecting your privacy. We collect only your cell phone number. We do
not collect your name, address, email address, or any other personal information.
Why do you collect it?
We use this information as your User ID for authentication purposes.
Where do you keep it?
Information is maintained in our secure data centre, as well as in a secure
off site location for back up, in the case of a major equipment failure.
How is it secured?
The Data Centre and Back up storage site are physically secure. Firewall
devices have been applied to prevent unauthorized electronic access.
Who has access to or uses it?
Support personnel have access for the purpose of providing you with support
or addressing Terms of Use violation incidents. Administrative functions
within Sesame Networks may analyse the information at an aggregate (non-individual)
level.
To whom is it disclosed?
The only time we will disclose your identity is if there is a violation
of the Acceptable Use Policy, or a legally binding request from a law
enforcement agency.
When is it disposed of?
It is disposed of within 2 years after the last use of Sesame Networks
Access or as required by legislation.
How can I get more information?
Please contact our Privacy Officer at privacy@sesamenetworks.com.